Not every AI scribe is built for mental health. Before you commit to a tool, these are the questions that separate purpose-built tools from generic transcription software dressed up in clinical language.
The AI Scribe Market
The market for AI-powered clinical documentation tools has exploded. But most of these tools were built for primary care, urgent care, or surgical settings. Environments where the clinical encounter follows a predictable structure.
Mental health is different. Sessions are longer, more nuanced, and the documentation requirements are uniquely complex.
Five Questions That Matter
1. Was it built for mental health, or adapted for it?
There’s a meaningful difference between a tool designed from the ground up for mental health documentation and one that was built for general medicine and later configured for behavioral health.
2. How does it handle therapeutic content?
Mental health sessions contain sensitive therapeutic content that requires careful handling. A tool that simply transcribes everything creates more problems than it solves.
Full article coming soon.